วันทำงาน : วันจันทร์-วันศุกร์
เวลาทำงาน : 9.00 น. -18.00 น.
วันหยุด : หยุดเสาร์-อาทิตย์

Responsibility

• Troubleshooting and resolving issues related to LS Retail products and services

• Troubleshooting and resolving issues related to Retail/Front user Operation Applications such as POS, Sales Order creation etc.

• Providing guidance and training on how to use LS Retail features and functionalities.

• Communicating with users and partners via phone, email, Service system and Line chat.

• Documenting and reporting users’ feedback and suggestions.

• Collaborating with other departments such as accounting, finance, and operation.

• Provide document and training and store support for operation team.

• Provide training and documentary for Helpdesk team to be L1 support.